Toilet Policy

Toilet Usage:

  • Participants should use the accessible toilet located a few doors down from TennAce.

  • This arrangement ensures that participants are not accompanied by anyone else.


Assistance from Coaches:

  • Tennis coaches are not permitted to assist or accompany children to the toilet.

  • Coaches may briefly leave the facility to show participants where the toilet is located and how to lock/unlock the door.

  • The accessible toilet door can be unlocked from the outside using a tool in case of emergencies.


Pre-School Classes (2.5 - 4 years):

  • Parents/Guardians are required to stay local to the facility during classes in case their child needs assistance with the toilet.

  • Ensure that TennAce has your current mobile number for contact purposes.


General Tennis Classes (4 years+):

  • When a participant needs to use the toilet, the facility door remains open, allowing a coach to monitor the corridor until the child returns.

  • All participants are encouraged to use the toilet before the class starts.

  • If a child requires assistance using the toilet, parents/guardians must stay local to the facility to be available for help.

  • Ensure that TennAce has your current mobile number for contact purposes.


Note:
The safety and well-being of our participants is our top priority. We appreciate your cooperation and understanding in adhering to these toilet policies to ensure a safe environment for everyone at TennAce Academy.